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Privacy Policy

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

Schloss Drachenburg gGmbH

Drachenfelsstraße 118

53639 Königswinter

Germany

Phone: +49 2223 90197-0

Email: mail@schloss-drachenburg.de

If a Data Protection Officer has been appointed, you may contact them at the above contact details using the reference “Data Protection”.

2. General Information on Data Processing

We process personal data only to the extent necessary to provide a functional website as well as our content and services. The processing of your personal data generally takes place only with your consent or where such processing is permitted by statutory provisions.

3. Legal Basis for Processing

Your personal data is processed on the basis of:

Art. 6(1)(a) GDPR (consent),

Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures),

Art. 6(1)(c) GDPR (legal obligation),

Art. 6(1)(f) GDPR (legitimate interests pursued by our company).

Our legitimate interest particularly lies in ensuring the functionality, security and optimisation of our website as well as the proper conduct of our business operations.

4. Collection and Storage of Personal Data When Visiting the Website

When you access our website, information is automatically transmitted by your browser to our website server. This information is temporarily stored in so-called log files.

The following information is collected without your intervention:

IP address of the requesting device

Date and time of access

Name and URL of the retrieved file

Website from which access is made (referrer URL)

Browser used and, if applicable, the operating system of your device

Name of your internet service provider

The processing of this data is carried out on the basis of Art. 6(1)(f) GDPR to ensure a smooth connection setup, system security and stability, and for administrative purposes.

This data is not merged with other data sources.

5. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device.

Where cookies are technically necessary for the operation of the website, processing is carried out on the basis of Art. 6(1)(f) GDPR.

Where other cookies (e.g. analytics or marketing cookies) are used, this is done exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR.

You may adjust your cookie settings at any time via the consent tool or delete/disable cookies in your browser settings.

6. Contacting Us

If you contact us by email or via a contact form, the information you provide will be stored for the purpose of processing your request and in case of follow-up questions.

Processing is carried out on the basis of Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in handling your inquiry).

7. Disclosure of Data

Your personal data will only be transferred to third parties:

if you have given your explicit consent (Art. 6(1)(a) GDPR),

if this is necessary for the performance of a contract (Art. 6(1)(b) GDPR),

if there is a legal obligation (Art. 6(1)(c) GDPR),

or if processing is necessary to safeguard legitimate interests (Art. 6(1)(f) GDPR).

Where external service providers are engaged (e.g. hosting providers), this is done within the framework of a data processing agreement pursuant to Art. 28 GDPR.

A transfer of data to third countries outside the EU or EEA will only take place if appropriate safeguards pursuant to Art. 44 et seq. GDPR are ensured.

8. Data Retention

Your personal data will only be stored for as long as necessary to achieve the respective purposes or as long as statutory retention periods apply.

After the purpose ceases to apply or statutory periods expire, the data will be routinely deleted or restricted in accordance with legal requirements.

9. Your Rights as a Data Subject

You have the following rights:

Right of access pursuant to Art. 15 GDPR

Right to rectification pursuant to Art. 16 GDPR

Right to erasure (“right to be forgotten”) pursuant to Art. 17 GDPR

Right to restriction of processing pursuant to Art. 18 GDPR

Right to data portability pursuant to Art. 20 GDPR

Right to object pursuant to Art. 21 GDPR

Right to withdraw consent pursuant to Art. 7(3) GDPR

To exercise your rights, an informal notification to the contact details listed above is sufficient.

10. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

As a rule, you may contact the supervisory authority at your habitual residence, place of work, or at the registered office of our company.

11. Data Security

We use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorised access by third parties.

12. Validity and Amendments to This Privacy Policy

This Privacy Policy is currently valid.

Due to the further development of our website or changes in legal requirements, it may become necessary to amend this Privacy Policy.